Problems running experiment & downloading results

PennController for IBEX Forums Support Problems running experiment & downloading results

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  • #9874
    laiamt
    Participant

    Hi Jeremy,
    On Wednesday I started running an experiment and everything was going smoothly.
    This morning when I logged in to see how it was going and I found the following:
    – I cannot download the results.
    – newMain.js is blank
    – I could visualize the .csv files a few minutes ago, but now I cannot load them anymore.

    Demonstration link: https://farm.pcibex.net/r/YjeGnJ/
    Is there a problem with my project or a more general issue?
    Thanks,

    Laia

    #9875
    lis
    Participant

    Looks like a general issue. Everything has been unstable and incredibly slow since this morning :/

    #9876
    Jeremy
    Keymaster

    Hi,

    I apologize for the issue: I brought some modifications to the server’s configuration yesterday and mistakenly cut communication between the farm and the database

    Things should be back to normal now

    Jeremy

    #9884
    laiamt
    Participant

    Everything is working well now!
    Thanks!
    Laia

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