Reply To: Impossible to download results

PennController for IBEX Forums Support Impossible to download results Reply To: Impossible to download results


Hi Casey,

There shouldn’t be any need to pause data collection: as I said, incoming results are stored in memory until the operation completes. And as a matter of fact, that operation has just completed as I started typing this message anyway. That being said, I see a few results-saving tasks in the “retry set” of the database, so let me know if there are submissions you were expecting today that you don’t see appear in the next couple hours

Other than that, you should now be able to access your results normally (I, for one, was just able to download a results file of 9k+ lines within a few seconds). Let me know if the issue persists or reoccurs

Thank you,