PennController for IBEX › Forums › Support › Problems downloading data › Reply To: Problems downloading data
November 1, 2022 at 12:26 pm
#9657
Jeremy
Keymaster
Hi Jet,
I checked the database and the good news is, all submissions seem to have 57 rows each, so the mostly empty results file you get does not mean that there was a problem during data collection, but only during the download process
The farm has been slow again for the past few hours, but it looks like it’s doing a little better now. Let me know if you still have trouble accessing your results file, and if you do, I will generate one for you
Jeremy