Reply To: Troubleshooting Posted byJeremy October 6, 2022 PennController for IBEX › Forums › Troubleshooting › Reply To: Troubleshooting October 6, 2022 at 3:53 pm #9541 JeremyKeymaster Did you include ?id={{%PROLIFIC_PID%}} at the end of the URL, as described in step 3? Jeremy