Hello,
When you have entered at least 6 incorrect passwords in a row, you cannot enter a new password for another 3 hours. After that, you can start entering new passwords again, within the same limit of 5 attempts. If you have forgotten your password, you can use the “Forgot your password?” link under the “Log in” button in the popup window that appears when you click “Log in,” and fill in the email address you used when you created your account
Let me know if problems persist
Jeremy