Reply To: Troubleshooting

PennController for IBEX Forums Troubleshooting Reply To: Troubleshooting


I’m somewhat relieved to know that this isn’t an issue on my end and very grateful that you’ve already got a fix in the works!! Lucky me!!

From your earlier message, my understanding was that I don’t have to change anything, my experiment is now operation on the beta version of PennController. Assuming I’ve understood you correctly, I’ve just tested the experiment out on my own computer and it seems to work fine. But, that doesn’t say much since I can’t seem to get a “bad” preload anyway (for me, the preload is always very quick / instantaneous).

Do you have any suggestion about how to see if the new preload for others (aside from running a new batch of participants)?

As always, thanks so much for your help and attention! 🙂