PennController for IBEX › Forums › Support › Results still slow to access/download? › Reply To: Results still slow to access/download?
October 18, 2021 at 2:25 pm
#7384
lilyokc
Participant
Hi Jeremy,
I only have 6 submissions, so it’s probably not due to the results file being too large. I think what probably happened is that this participant closed the tab too early.
Is there any way for me to obtain information like subject ID and group before the SendResults trial, just in case this sort of thing happens again and I cannot retrieve these information?
Thanks,
Lily