PennController for IBEX › Forums › Support › "Pause" issue › Reply To: "Pause" issue
September 30, 2021 at 2:49 pm
#7330

Keymaster
Hi Alex,
I don’t think there’s anything wrong with your experiment. I suspect that the zip file failed to download for some of your participants. Do you know if those participants were able to hear the audio files after seeing the preloading message? Could it be that those participants in particular all live in a specific region (your zip file is on a US Amazon server, which may very well be inaccessible from Mainland China, for example)
Jeremy