Reply To: Access to the results

PennController for IBEX Forums Support Access to the results Reply To: Access to the results


Hi Rick,

Thank you for reporting this issue

This could happen in two instances: either when trying to access the results while another request to access the results is still running (as reported by the message)—for example a double-click on “Results” could open two tabs, or a refresh of the results tab before it has finished loading would give you this message; or it could also happen when a previous request for the results failed for some reason (because of a disconnection, for example), in which case the message could fail to go away and I would need to fix things manually

The first case is a feature, so it’ll remain this way: it is not possible to open/download the results file multiple times in parallel. The second case was a bug, and it should now be fixed: in the worst case, you’d need to wait up to 4min before the message disappears