"We're sorry, but something went wrong" – Can't enter one of my experiments

PennController for IBEX Forums Support "We're sorry, but something went wrong" – Can't enter one of my experiments

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #7266
    Cascade
    Participant

    I get an error saying “We’re sorry, but something went wrong.
    If you are the application owner check the logs for more information.” everytime I try to enter one of my experiments. I am able to enter my other experiments though – would you happen to know what the issue is?

    THanks,
    Jack

    #7267
    Jeremy
    Keymaster

    Hello Jack,

    Did you try clearing your browser’s cache and trying again? The servers were down for a few seconds not long before you posted your message here, so it might be that you tried accessing that project during that time interval and your browser remembers visiting an error page

    If the problem persists, please share your project’s slug with me (the 6-character sequence between experiments/ and /edit in the URL when you try to edit your project)

    Jeremy

    #7268
    Cascade
    Participant

    Hi Jeremy,

    I tried clearing my cache but the error persists. My slug is oKrJjY. THanks for your help.

    Best,
    Jack

    #7269
    Jeremy
    Keymaster

    The error has been fixed, however I had to delete the file named “questions.html,” which was corrupted

    Jeremy

    #7270
    Cascade
    Participant

    Thank you!

    Best,
    Jack

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.