Unable to access server files

PennController for IBEX Forums Support Unable to access server files

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #8112
    roseeeee
    Participant

    Hi Jeremy,

    I recently (starting yesterday) ran into a problem where my studies are unable to access the files I have uploaded to the server. This seems to be happening across all of the studies I have in PCIbex. Here’s the error, though the link changes depending on the folder in the server:

    [15:14:53] Error downloading https://www.rhosean.xyz/nsfSESresults/resources/APIMaudio.zip:;Error: InvalidStateError: Failed to read the ‘responseText’ property from ‘XMLHttpRequest’: The value is only accessible if the object’s ‘responseType’ is ” or ‘text’ (was ‘arraybuffer’). (newTrial: NA)

    I’m not sure how to troubleshoot this, as I haven’t changed any code recently and I haven’t touched some of the studies in a while.

    These are links to some studies I’m currently using that this is happening with:
    https://farm.pcibex.net/r/PqBTLS/ (ses)
    https://farm.pcibex.net/r/YeGxfx/ (dld 1)
    https://farm.pcibex.net/r/MlfuwZ/ (dld 2)
    https://farm.pcibex.net/r/iFARtF/ (dld 3)

    Let me know what other information I should provide.

    Thanks,
    Rhosean

    #8113
    Jeremy
    Keymaster

    Hi Rhosean,

    There is a problem with your domain: when I try to open https://www.rhosean.xyz/nsfSESresults/resources/APIMaudio.zip directly in my browser, I get a “Warning: Potential Security Risk Ahead” message. Most likely your SSL certificate has expired. Renew your certificate and the problem should go away

    Jeremy

    #8114
    roseeeee
    Participant

    Hi Jeremy,

    Thanks for the quick response! I clicked on the link and the details under Advanced said that the certificate expired four days ago. I checked in DreamHost though and it said the certificate I have (Let’s Encrypt Certificate) is good until 06-17-22. Do have any idea about the reason for the discrepancy? Or is there a different certificate I should get?

    Thanks,
    Rhosean

    #8116
    Jeremy
    Keymaster

    Hi Rhosean,

    When I open your certificate, I get these validity dates:

    Validity
    
    Not Before    Sun, 23 Jan 2022 05:41:45 GMT
    Not After     Sat, 23 Apr 2022 05:41:44 GMT

    I’m not sure where the discrepancy lies, but maybe you could try to manually force a certificate refresh on DreamHost?

    Jeremy

    #8117
    roseeeee
    Participant

    Hi Jeremy,

    I removed the certificate and then added it back, and now all of my studies are able to access the server again. Not sure why this happened in the first place, but thanks for your help!

    Rhosean

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