Some pictures and audios not loading

PennController for IBEX Forums Support Some pictures and audios not loading

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  • #9778
    Elaineyeyining
    Participant

    Hello,

    We have an experiment in which each trail has 6 pictures and 1 audio. Some participants were able to complete the task but some were disrupted starting the main task or in the middle of the experiment. It shows a message like “resources pre-loading, please wait, it takes up to 1 min”. And then the following trial does not load the pictures and the audio. It did not happen for every attempt. Would you please take a look and see why this happens?

    Here’s the demonstration link: https://farm.pcibex.net/r/XbrWkp/

    Thank you very much!

    Elaine

    #9779
    ElRk
    Participant

    Hello,

    I have the same problem. It shows the following message: “Please wait while the resources are preloading.This may take up to 1min.” and it takes a lot of time for the photo to appear.

    Also, if you could give me some information on loading the images to the server and all this process it would be very helpful!

    Thank you very much in advance!

    #9789
    Jeremy
    Keymaster

    Hello,

    It’s possible that the farm was receiving many requests when the issue occurred, and failed to respond to some requests for individual resources. Consolidating your resources in a single zip file makes the experiment send a single request, which is more likely to complete that several individual requests. That solution requires an external hosting solution, either a webserver or, for example, an Amazon S3 bucket

    Jeremy

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