PennController for IBEX › Forums › Support › server issue – sources not preloading
- This topic has 4 replies, 2 voices, and was last updated 7 months ago by
ElRk.
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May 4, 2023 at 7:06 am #10505
ElRk
ParticipantHello,
I’m sorry because I know it’s a common problem but I’ve read all the relevant posts in the past and I really haven’t managed to find a solution for a long time.
The problem is that my resources are not preloading. I’ve hosted my files to a server in a folder containing a zip file with all my pictures and also the file .htaccess.
The link for both folders ends in “.zip”. I’ve also uploaded a csv file with the items, their names etc.to the resources section of the platform
The experiment is running properly only if I upload all the photos in the resources which means that it is highly possible that it crashes.Can you think of something else that could be wrong?
I’m sending the demo link wishing that you can find some mistake: https://farm.pcibex.net/r/gqNPhx/thanks a lot!
May 4, 2023 at 7:45 am #10507Jeremy
KeymasterHello,
You’re using
AddHost
in place ofPreloadZip
You also need to upload a
.htaccess
file to your server in the directory that contains your zip file to grant CORS access. Currently your server does not respond with the right access headers, so something must be misconfigured on your server’s sideJeremy
May 4, 2023 at 3:53 pm #10510ElRk
ParticipantI’m not 100% sure that I’ve understood correctly.
I think that I’ve already done this with the .htaccess. I have uploaded to the server a folder which contains the following: a zip file with all my photos and also the .htaccess file. Do I need to do sth else?Unfortunately I don’t really understand what’s the problem with the server and what needs to change.
Sorry for wasting your time..May 5, 2023 at 5:39 am #10512Jeremy
KeymasterMake sure your file .htaccess is owned by the user running PHP. If you need to find out that user, you can upload a PHP file containing
<?php echo exec('whoami'); ?>
and visit the page in your browser. Once you know the username, just usechown apache .htaccess
(assumingapache
is the username). Also make sure its permissions are 755:chmod 755 .htaccess
. If you do not know how to executechown
/chmod
, some programs such as FileZilla will let you modify the owner and permissions of files via their graphic interface (usually through a right-click on the file and an option like “properties”)Jeremy
May 7, 2023 at 6:08 am #10518ElRk
ParticipantThank you so much Jeremy! It finally works 🙂
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