results missing?

PennController for IBEX Forums Bug Report results missing?

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #8347
    pfaghiri
    Participant

    Hello,
    The number of results of my experiment on the server is increasing very slowly and it seems to me that some are missing. People tell me they have done the experiment but I don’t see it. Is there possibly a bug/delay in the server? Thank you for checking!

    #8349
    Jeremy
    Keymaster

    Hello,

    Could you give me the URL of your project, and how many submissions you expect to see?

    Thank you,
    Jeremy

    #8351
    pfaghiri
    Participant

    Hi Jeremy, thank you for your reply!
    Here is the link: https://farm.pcibex.net/p/XJOngO/

    I am not sure how many submissions there should be, but at the time I wrote the post I was expecting more than the server showed. Now the counter is 18.
    Cheers,
    Pegah

    • This reply was modified 2 years, 3 months ago by pfaghiri.
    #8354
    Jeremy
    Keymaster

    Hi Pegah,

    I can confirm that the database indeed lists 18 submissions for that project currently. You said you were expecting more than the server showed at the time you wrote your previous post, is this still the case?

    I also see one submission that got to the farm’s server but failed to be added to the database, received on August 22 at 17:15 UTC, which brings the total to 19 submissions
    EDIT: actually the submission is already in the database, not sure why the backup copy I found did not get deleted

    Best,
    Jeremy

    • This reply was modified 2 years, 3 months ago by Jeremy. Reason: 18 submission, not 19
    #8356
    pfaghiri
    Participant

    Hi again Jeremy,
    Thank you so much for looking into it and getting back to me so quickly.

    With you explanation, I think there must have been a delay at that moment – because for a few days the counter was on 8 and then it moved up to 14, and there was a time when it showed 7 and then 6 and then back to 7. May I ask if it is possible that this “delay” happens again then Could you please check the server by the end of the week to make sure all submissions are there?

    Cheers,
    Pegah

    #8357
    Jeremy
    Keymaster

    Hi Pegah,

    Yes, delays are to be expected. However, if you experience the counter going down even though you didn’t delete submissions, it is a different issue, which probably has to do with a bug in how the script downloads and stores the results in cache. To force a cache refresh, make sure you close all tabs from farm.pcibex.net (eg. quit your browser), visit your project again and try downloading your results. If the number seems off, try that process again once or twice. If the problem persists, it means there either is a delay in how the database handles incoming submissions, or an error caused some data loss

    I am happy to check the server for you by the end of the week, but could you please remind me about it by posting a message here then?

    Thank you,
    Jeremy

    #8371
    pfaghiri
    Participant

    Hi Jeremy,
    Thank you for the detailed explanation! I am following your advice for checking/downloading the results now – and sorry I didn’t reply sooner, I have been in a conference since Wednesday.

    And thank you very much for checking the server for my submissions, anytime between now and Monday would be great. I might come back to you again during next week too, because I have to start annotating the results beginning September.

    All best,
    Pegah

    #8375
    Jeremy
    Keymaster

    Hi Pegah,

    I currently see 28 submissions for your project. The most recent one was received today (August 29) at 12:42 UTC, so it seems that submissions are actively coming in

    Jeremy

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