Problem uploading experiment audios

PennController for IBEX Forums Support Problem uploading experiment audios

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  • #8076
    emauffray
    Participant

    Hi Jeremy,

    I am trying to upload audio files to play during my experiment. According to the percentage, I have plenty of space (only 2% used), but for some reason I’m unable to upload more. Sometimes I get the error message: Error while uploading file ‘filename’.mp3 to chunk_includes:, and sometimes it appears as if the file uploads then disappears. I have tried uploading all the files in a zip as well, and I got a lot of those error messages in succession. When I try uploading the files one by one, only a few of them will upload. I tried removing the .DS_store based on other forum posts I read since I am working on a Mac, but it still will only upload 8 audios. Do you have any advice on how to upload the audios? Here’s a link to my experiment: https://farm.pcibex.net/r/cgnzVE/ . Any help is greatly appreciated!

    Sincerely,

    Erin

    #8077
    Jeremy
    Keymaster

    Hi Erin,

    Judging from the filenames of the files you were able to upload, I suspect that the problem with the ones that fail to upload has to do with the length of their filenames: the farm has a limit of 50 characters on filenames. Make sure all your files are 50 characters of less (including the four characters .mp3) and try uploading them again

    Jeremy

    #8079
    emauffray
    Participant

    Thank you so much, Jeremy! That did it. I appreciate your time!

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