Issue uploading files to PC Ibex

PennController for IBEX Forums Support Issue uploading files to PC Ibex

This topic contains 4 replies, has 2 voices, and was last updated by Avatar suphasiree 3 weeks ago.

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #6474
    Avatar
    suphasiree
    Participant

    Hello Jeremy!

    I am creating a new experiment under my account, but I cannot upload any files. The error message I see is a red popup box that says “(en) Please come back later”.

    Would you kindly let me know how I can fix this problem? Thank you so much for your help!

    #6475
    Jeremy
    Jeremy
    Keymaster

    Hi,

    What file(s) are you trying to upload (png, wav, etc.), and how? Do you click on the folder’s + button, or do you sync a git repo?

    Jeremy

    #6490
    Avatar
    suphasiree
    Participant

    Hi Jeremy,

    Apologies for the late reply! I am trying to use an old experiment shell (downloaded as a zip), so I’ve been trying to upload the different files (.csv data tables, .js for the main experiment, etc). Any upload attempt gives me the same error message.

    Do you know why that might be?

    • This reply was modified 3 weeks, 1 day ago by Avatar suphasiree.
    #6492
    Jeremy
    Jeremy
    Keymaster

    Hi,

    I just noticed that your username was on the exceed-quota list. I took it off, since you’re currently using less than 3MB of storage space out of the 64MB quota. You probably exceeded it at some point, which would explain why your account ended up on the list

    You should be able to upload files again, let me know

    Jeremy

    #6493
    Avatar
    suphasiree
    Participant

    Hi Jeremy,

    Thanks so much for your prompt response, I’m able to upload the files now!

    Best,
    Nene

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