Issue uploading files to PC Ibex

[suphasiree]

Hello Jeremy!

I am creating a new experiment under my account, but I cannot upload any files. The error message I see is a red popup box that says “(en) Please come back later”.

Would you kindly let me know how I can fix this problem? Thank you so much for your help!

[Jeremy]

Hi,

What file(s) are you trying to upload (png, wav, etc.), and how? Do you click on the folder’s + button, or do you sync a git repo?

Jeremy

[suphasiree]

Hi Jeremy,

Apologies for the late reply! I am trying to use an old experiment shell (downloaded as a zip), so I’ve been trying to upload the different files (.csv data tables, .js for the main experiment, etc). Any upload attempt gives me the same error message.

Do you know why that might be?

• This reply was modified 3 years, 3 months ago by suphasiree.

[Jeremy]

Hi,

I just noticed that your username was on the exceed-quota list. I took it off, since you’re currently using less than 3MB of storage space out of the 64MB quota. You probably exceeded it at some point, which would explain why your account ended up on the list

You should be able to upload files again, let me know

Jeremy

[suphasiree]

Hi Jeremy,

Thanks so much for your prompt response, I’m able to upload the files now!

Best,
Nene

[Author]

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