I am creating a new experiment under my account, but I cannot upload any files. The error message I see is a red popup box that says “(en) Please come back later”.
Would you kindly let me know how I can fix this problem? Thank you so much for your help!
Apologies for the late reply! I am trying to use an old experiment shell (downloaded as a zip), so I’ve been trying to upload the different files (.csv data tables, .js for the main experiment, etc). Any upload attempt gives me the same error message.
Do you know why that might be?
This reply was modified 5 years ago by suphasiree.
I just noticed that your username was on the exceed-quota list. I took it off, since you’re currently using less than 3MB of storage space out of the 64MB quota. You probably exceeded it at some point, which would explain why your account ended up on the list
You should be able to upload files again, let me know