Error preventing participants from starting experiment

PennController for IBEX Forums Support Error preventing participants from starting experiment

This topic contains 1 reply, has 2 voices, and was last updated by Jeremy Jeremy 2 weeks, 2 days ago.

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  • #7356
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    roseeeee
    Participant

    Hi Jeremy,

    Sometimes, when people open my study, which takes video recordings, they get the following error below the block of text (“This experiment collects recording samples…) that first appears when you open the link:

    The following error occured: NotAllowedError: Permission denied by system

    (they get this error and not the blue link that allows them to go forward)

    Do you know what I should do to prevent this? Please let me know if you need any additional information.

    Here’s the link to the study: https://farm.pcibex.net/p/mLOmDz/

    Thanks!!

    #7358
    Jeremy
    Jeremy
    Keymaster

    Hi,

    Did you invite them to apply this solution? https://www.skillsgarage.net/kb/error-notallowederror-permission-denied/

    Jeremy

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