error in uploading materials (csv file)

[August]

Hi Jeremy:

When I tried to upload a csv file in ‘resources’, I got an error stating ‘Please come back later’ in several languages. I’m not sure what’s wrong with it. I don’t think I have reached the 64MB limit, and can’t figure out where this bug comes from. Would you mind helping me trouble shoot this?

Thanks so much!

Best wishes,
August

• This topic was modified 5 years ago by August.

[Jeremy]

Hi August,

Actually your account does exceed the 64MB quota, with most of the space used corresponding to results files. Download those files and save copies somewhere safe, then delete them from the farm. Let me know once you’re done so I can take your account off the exceed-quota list.

Sorry for the inconvenience,
Jeremy

[August]

Thanks a lot for your response, Jeremy!

I have deleted some of the results files. Please do let me know if I still exceed the 64MB limit.

Thanks a lot!

Best wishes,
August

[Jeremy]

You’re now under the 64MB quota (at 25MB to be precise) so I took your account off the list, you should be able to edit your projects as before

Best,
Jeremy

[August]

Thanks so much, Jeremy!

[Author]

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