Reply To: Server issues?

PennController for IBEX Forums Support Server issues? Reply To: Server issues?

#9678
Jeremy
Keymaster

Hello,

The farm has been undergoing severe slowdowns for the past few days that cause many requests to fail. In case you haven’t received the general announcement that was sent to the mailing list, I am copying it below

Apologies for the inconvenience,
Jeremy

Dear PCIbex Farm Users,

As many of you will already have noticed, the farm is unfortunately continuing to experience massive slow-downs or be inaccessible. We are still investigating the cause of this, and hope to have an update soon. For the moment, we recommend pausing data collection and results retrieval. Rest assured that there is no reason to worry about projects or data you have on there, the current issues are just a matter of access, so there’s no risk of data loss.

While we will try to get things back up and running ASAP, this may take a few days. We appreciate your patience and understanding!

Best,
Florian & Jeremy