PennController for IBEX › Forums › Support › Audio recording help › Reply To: Audio recording help
May 8, 2020 at 3:28 pm #5218
I doubt that the problem would be coming from your server, as its job is simply to receive the archive, it won’t filter its content (the mp3 files themselves). The problem most likely arises at the encoding level, on the participant’s end. Are you able to hear your recording by playing the replay button? Feel free to share the URL to your experiment with me so I can further investigate.