PennController for IBEX › Forums › Support › .zip file problems › Reply To: .zip file problems
April 23, 2019 at 10:08 am
#3309
Jeremy
Keymaster
Hi Katya,
The only explanation I can see at the moment is that, somehow, your .htaccess file does not do its job. Did you make sure that its filename is exactly .htaccess? For example, text editors sometimes automatically add a .txt extension when saving the file, and the extension might be invisible on your computer depending on your configuration.
Best,
Jeremy