now I have that exact same problem with my experiment: 1 out of 4 participants (who clearly did the experiment (recruited via prolific, and s/he got the completion code right)) shows me only the rows as posted above:
# Results on Wed 09 Aug 2023 11:30:00 GMT # USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML like Gecko) Chrome/220.127.116.11 Safari/537.36 # Design number was non-random = 0 # # Columns below this comment are as follows: # 1. Results reception time. # 2. MD5 hash of participant's IP address. # 3. Controller name. # 4. Order number of item. # 5. Inner element number. # 6. Label. # 7. Latin Square Group.
link to the experiment:
It has been several hours now – I refreshed the page, logged out and in again of PCIbex Farm, but there are never more rows. Normally when I do these little experiments, I can download all of the results when prolific is telling me that the participants completed the experiment.
Is it possible that it sometimes takes longer for the results to show up? Or is it again a problem with the server?