Experiment Not Accessible

Posted byCascade

PennController for IBEX › Forums › Support › Experiment Not Accessible

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  • October 21, 2021 at 3:05 pm #7420
    Cascade
    Participant

    Hello,

    I’m trying to edit an experiment link, but I keep getting the following error: “We’re sorry, but something went wrong. If you are the application owner check the logs for more information.”

    I think I’ve encountered this error before – I was just editing an HTML file in the PCIbex interface when it said there was an error. My experiment ID is wSwlji. Would you be able to help me with this?

    Thanks,
    Jack

    October 21, 2021 at 3:48 pm #7421
    Jeremy
    Keymaster

    Hello,

    I had to delete the HTML file to make your project work again. I suspect this happened because of some short downtime, I apologize for the inconvenience

    Jeremy

    October 21, 2021 at 3:49 pm #7422
    Cascade
    Participant

    Thanks Jeremy!

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